What is pawINAYA®?
pawINAYA® is a brand that specializes in high-quality and stylish products for pets and their owners, especially collars, leashes and other accessories that are carefully selected and sustainably produced. Our special highlight is the Flexi leash, which impresses with its excellent quality and adaptability. It combines functionality with elegant design and is the centerpiece of our range.
Which halter fits my flexi leash?
Our halters are designed to be compatible with the most common flexi leashes and retractable leashes. It is important to choose the right size and the right carabiner to ensure the best possible safety and functionality. About our The halter quiz will guide you to the right halter.
How strong are the carabiners on your products?
Our carabiners are made from a high-quality zinc alloy that is both strong and durable. They are specifically designed to remain safe and reliable even under heavy use, ideal for active dogs and demanding conditions.
The large ones have a breaking load of 203kg , the small ones of 113kg .
How long does shipping take?
Our products are handmade, which requires a processing time of approximately seven working days. Once your order is ready, it will be shipped with DHL, which usually takes 2-4 working days within Germany. For international deliveries, shipping times may vary. Delivery conditions
Can I order personalized products from you?
Yes, we offer the option to personalise some of our products. If you have any special requests or require customisation, simply submit a request using our contact form and we will get in touch to discuss your individual requirements.
How can I return items?
You have 15 days to return or exchange products provided they are unused and in their original condition. Please note that personalized items are not returnable. For more information, see our Returns Policy .
Which payment methods do you accept?
We accept various payment methods, including credit cards and PayPal, to provide you with flexible and secure payment.